A product designer

A product designer

seasoned in designing delightful workflows through visual and motion design.

seasoned in designing delightful workflows through visual and motion design.

Experience

Lead Visual Experience & Motion Designer

ServiceNow

11/2023 - Present

  • Developed our adoption experience design system. Established style guides, component documentation, UI solution templates. Leading to a 150% increase in development efficiency and 20% less inconsistent UI shipped.

  • Led our adoption experiences for the talent portfolio (i.e. Workday, SmartRecruiters, ServiceNow - HRSD). Partnered with corresponding product managers to define experience development direction. The performance evaluation program was noticeably enhanced with our adoption experience, observing the +4pt eSAT score and anecdotal recognition from both users and leadership.

  • Set up our adoption experience development team’s intake, workflow, capacity assessment, effort level baseline, project management procedures, and development SOP.

Art Director, Motion Graphic Design

ServiceNow

03/2021 - 11/2023

  • Led a skilled design team and ensured the seamless adoption of consistent design language and styles throughout our projects.

  • Performed a UI audit of the Digital Adoption (WalkMe) Platform to unify our adoption experience UI. This involved developing and refining UI components, such as typography, buttons, modals, tooltips, and essentially all UI/UX for shipped experiences, ensuring consistency and cohesiveness across all platforms. Unified 95% of UI discrepancies that were observed.

  • Formalized our creative production team’s intake, workflow, capacity assessment, effort level, project management procedures, and development process. Leading to a 200% increase in deliverables per quarter.

Motion Graphic Designer

Zinier

03/2020 - 01/2021

  • Partnered with cross-functional teams to produce over 15+ product/feature explainer videos for product marketing campaigns.

Achievements

Skills

Experience

Lead Visual Experience & Motion Designer

ServiceNow

11/2023 - Present

  • Developed our adoption experience design system. Established style guides, component documentation, UI solution templates. Leading to a 150% increase in development efficiency and 20% less inconsistent UI shipped.

  • Led our adoption experiences for the talent portfolio (i.e. Workday, SmartRecruiters, ServiceNow - HRSD). Partnered with corresponding product managers to define experience development direction. The performance evaluation program was noticeably enhanced with our adoption experience, observing the +4pt eSAT score and anecdotal recognition from both users and leadership.

  • Set up our adoption experience development team’s intake, workflow, capacity assessment, effort level baseline, project management procedures, and development SOP.

Art Director, Motion Graphic Design

ServiceNow

03/2021 - 11/2023

  • Led a skilled design team and ensured the seamless adoption of consistent design language and styles throughout our projects.

  • Performed a UI audit of the Digital Adoption (WalkMe) Platform to unify our adoption experience UI. This involved developing and refining UI components, such as typography, buttons, modals, tooltips, and essentially all UI/UX for shipped experiences, ensuring consistency and cohesiveness across all platforms. Unified 95% of UI discrepancies that were observed.

  • Formalized our creative production team’s intake, workflow, capacity assessment, effort level, project management procedures, and development process. Leading to a 200% increase in deliverables per quarter.

Motion Graphic Designer

Zinier

03/2020 - 01/2021

  • Partnered with cross-functional teams to produce over 15+ product/feature explainer videos for product marketing campaigns.

Experience

Lead Visual Experience & Motion Designer

ServiceNow

11/2023 - Present

  • Developed our adoption experience design system. Established style guides, component documentation, UI solution templates. Leading to a 150% increase in development efficiency and 20% less inconsistent UI shipped.

  • Led our adoption experiences for the talent portfolio (i.e. Workday, SmartRecruiters, ServiceNow - HRSD). Partnered with corresponding product managers to define experience development direction. The performance evaluation program was noticeably enhanced with our adoption experience, observing the +4pt eSAT score and anecdotal recognition from both users and leadership.

  • Set up our adoption experience development team’s intake, workflow, capacity assessment, effort level baseline, project management procedures, and development SOP.

Art Director, Motion Graphic Design

ServiceNow

03/2021 - 11/2023

  • Led a skilled design team and ensured the seamless adoption of consistent design language and styles throughout our projects.

  • Performed a UI audit of the Digital Adoption (WalkMe) Platform to unify our adoption experience UI. This involved developing and refining UI components, such as typography, buttons, modals, tooltips, and essentially all UI/UX for shipped experiences, ensuring consistency and cohesiveness across all platforms. Unified 95% of UI discrepancies that were observed.

  • Formalized our creative production team’s intake, workflow, capacity assessment, effort level, project management procedures, and development process. Leading to a 200% increase in deliverables per quarter.

Motion Graphic Designer

Zinier

03/2020 - 01/2021

  • Partnered with cross-functional teams to produce over 15+ product/feature explainer videos for product marketing campaigns.

Achievements

Achievements

Skills

Skills

Let's connect

Let's connect